Fortune reports:
Target’s top executive hammered the aggressive behavior that some customers directed toward employees because of the retailer’s collection of LGBTQ-themed merchandise. The company removed some items from its collection for Pride Month in June, saying a rash of threats made workers feel unsafe.
That move followed “many difficult days of deliberation and decision-making,” Chief Executive Officer Brian Cornell said in an internal memo.
“What you’ve seen in recent days went well beyond discomfort, and it has been gut-wrenching to see what you’ve confronted in our aisles,” Cornell told store employees in the memo. He also thanked service-center staffers for their “patience and professionalism through high volumes of angry, abusive and threatening calls.”
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“What you’ve seen in recent days went well beyond discomfort, and it has been gut-wrenching to see what you’ve confronted in our aisles.” https://t.co/OHfziX1Nyz
— FORTUNE (@FortuneMagazine) May 26, 2023